If light is observed, and you still have a problem of not having the Sound Bar function, remove or unplug the Sound Bar from the system and re-start the computer.If no light is observed, after replacing the USB extension cable or directly plugging in the Sound Bar USB Cable, then the Soundbar is defective.If the LED lights up after replacing the USB extension cable or directly plugging the Sound Bar USB cable into the USB source, the first USB Cable is defective.Replace the cable with a known good USB cable, or directly insert the Sound Bar USB cable into the USB power source. If the LED is not lighted, check if the USB extension is faulted.Once the USB Cable is plugged into the USB power source, observe if white LED light on the right of the Sound Bar lights up.The most important aspect of troubleshooting AC511 SoundBar is understands that it, receives its power from a USB power coming from the platform. The warranty is 1 year from the Dell order date.īelow are troubleshooting scenarios and resolutions for the AC511 sound bar.ĭell - AC511 / Stereo USB Sound Bar - Troubleshooting Troubleshooting
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